Refund policy

Return & Refund Policy

Returns & Refunds

At Briamore, we accept return requests within 14 days of delivery for eligible products. Items must be unused, in their original condition, and in their original packaging. Proof of purchase is required.

LIM Creations – Made-to-Order Products

All LIM Creations print-on-demand products are made to order and are final sale. We do not accept returns or exchanges for changes of mind, incorrect sizes, or personal preferences. If your order arrives damaged, defective, or incorrect, please contact us so we can help resolve the issue.

To start a return, please contact us at shopbriamore@gmail.com. If your return is accepted, we will provide instructions on how and where to send your package. Please do not send items back without contacting us first, as returns sent without prior authorization may not be accepted.

Damages and Issues

Please inspect your order when it arrives. If your item is defective, damaged, or you receive the wrong item, contact us as soon as possible at shopbriamore@gmail.com. Please include your order number and photos of the item when possible so we can evaluate the issue and help make it right.

Exceptions / Non-Returnable Items

Certain types of items may not be eligible for return, including perishable goods, personalized or custom products, personal care goods, hazardous materials, flammable liquids or gases, and gift cards. Please contact us if you have questions about whether your specific item is eligible for return.

Items marked as final sale are not eligible for return.

Exchanges

Exchanges are available only for eligible products and must be approved by Briamore. LIM Creations made-to-order products are not eligible for exchanges due to incorrect sizing, changes of mind, or personal preferences. If you receive a damaged, defective, or incorrect item, please contact us for assistance.

Refunds

Once an approved return is received and inspected, we will notify you whether your refund has been approved. If approved, the refund will be issued to your original payment method. For damaged, defective, or incorrect items, refunds or replacements will be provided as appropriate. Please allow additional time for your bank or credit card company to process the refund.

If you have any questions about a return or refund, please contact us at shopbriamore@gmail.com.